Internet and Intranet Skills: Understanding and Using E-mail

General Information

Course Duration:
3 hours

Audience: End-users wanting to learn about electronic mail on the Internet or corporate intranets

Prerequisites: General computer awareness and the Internet and Intranet skills: Basic Concepts course

Topics Covered

  • E-mail and the Internet
  • Getting connected
  • E-mail functions
  • Multiple systems and standards
  • Internet addressing
  • E-mail message structures
  • E-mail security
  • Digital signatures
  • Sending and receiving messages
  • Attachments
  • Organizing your e-mail
  • Mailing lists
  • Useful e-mail tips

Course Aim

To enable students to use electronic mail on the Internet or on corporate intranets

Learning Objectives

After taking this course, the user should be able to

  • list and describe common e-mail systems

  • list and describe common e-mail functions

  • describe how e-mail works

  • use a standard Internet e-mail system



Course Incorporates: Test