General Information

Course Duration
3 hours

Audience
A wide range of information technology (IT) professionals and business managers, including departmental managers, webmasters, IT managers, intranet/extranet/Internet consultants and system integrators

Prerequisites
The courses E-commerce: An Introduction, E-commerce: Framework, E-commerce: Security Considerations, E-commerce: Consumer Payment Protocols, E-commerce: Business to Business Infrastructures; familiarity with the World Wide Web, the Internet, and web architecture

Topics Covered

• Banking and e-commerce
• The new competitive environment
• Home banking

• Using personal finance software
• Using online services
• Using the Web

• Intranets in financial management
• HR strategy
• Finance software market

Course Aim

To provide an overview of how e-commerce is affecting the banking and finance sector and outline the impact online technology is having on this area

Learning Objectives

After taking this course, the student should be able to

• describe the impact online technology is having on banking
  
  
• explain how advances in technology have changed the way customers interact with financial institutions
  
  
• describe some of the problems that technology can create
  
  
• explain the changing ways that banks are striving for increased profitability
  
  
• outline the factors that are contributing to the new competitive environment in the banking industry
  
  
• discuss the history of home banking
  
  
• explain why home banking has a good chance of success
  
  
• identify the different home banking systems
  
  
• describe the features of corporate finance systems
  
  
• examine the role of intranets in financial management
  
  
• describe how web-based technology can improve HR strategy
  
  
• describe the financials software market